Communications

Choosing The Right CRM Solution

Choosing the right CRM technology can be a bit of a daunting task no matter what size of company and no matter whether they are in telecommunications, financial services, industry or retail. Whether you need Customer Relationship Management for a large company or a small business whats important is that youve recognized that there is a place for CRM in your business but whats the right CRM Solution? These major points should be considered when evaluating CRM technology....

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How Does The VoIP Telephone System Work?

You have heard about VOIP, but you have no idea what it is. Is this just another telephone carrier that has come along since the breakup of AT&T many years ago? Well, that is part of it, but this is another step further along as this system directly relies on the internet. So, what is VOIP? It is Voice over Internet Protocol, a way of routing voice conversations using the internet or any other IP-based system as you continue using a regular telephone instrument. Okay, but ...

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The Advantages Of Voip Equipment

So what do you need in the way of VOIP equipment? The answer is not too much. An essential part of VOIP system is a broadband connection, which we call a high speed internet connection. This is required for anyone who is using or wanting to use a VOIP system in their home or office. The connection can be found through a cable modem, or a high speed service such as DSL. You can either hook a phone up to your personal computer or you can connect a phone through the tele...

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Act! Premium For Workgroups

ACT! Premium for Workgroups organizes customer information for small teams of sales professionals for easy access that allows them to prioritize activities and track all information than can lead to an increase of productivity. ACT! Premium for Workgroups is scalable to accommodate larger teams and workgroups. It delivers all ACT! features and functionality while, at the same time, providing a company with central administration, information security and personnel fielding...

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Microsoft Dynamic CRM And Automatic Processes

Microsoft Dynamic CRM software puts many sales, marketing, and customer service processes on virtual autopilot, freeing up much more time and energy for the sales and marketing forces in your company to focus on what they need to do to open and close more sales for more money for your company. Telephone sales certainly get super-streamlined by the Microsoft Dynamic CRM, because all of the things that typically distract an agent from being on the telephone or cut into her tele...

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Fast Fax – A Long History And A Modern Truth

Learn the fascinating history behind the fax machine and discover why it is still a relevant technology in today's modern world.

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Telephone calling cards

If you are living as an expatriate, you will no doubt need to make international calls, probably to loved ones back home. Although the cost of telephone calls are coming down in price generally, it can still be a financial burden staying in touch with home.

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An Overview Of The Blackberry

Unless you have spent part of the past few years in a cave or under a rock, you have heard of the Blackberry. However, and with that said, even though you may have heard of the Blackberry, you may now know exactly what a Blackberry is in essence. Therefore, this article has been prepared to provide you with some basic information about the Blackberry. In basic terms, a Blackberry is a line of mobile communication devices that allow you to undertake a number of different ta...

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5 Things to Know Before Going Wireless

Before you decide to go wireless or not, there are many points to consider. You may be asking yourself if wireless is for you. Well, today, many people are asking themselves the same question.

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Two Way Radios : A Beginner’s Guide

A two-way radio is a device which transmits and receives voice signals through the air. They work somewhat like a telephone, but since they do not require a central network they can be used anywhere! With two way radios, two or more people can have a discussion no matter where they are -- sometimes while they are miles apart! Another common name for a two-way radio is a walkie talkie. The most common type of two-way radio for regular consumers is the FRS/GMRS two-way rad...

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A Team That Gleamed

Too many techies get a bad rap for lacking teamwork and communications skills. The stereotype is that while techies are great at what they are trained to do, they cannot parlay their knowledge onto others. Because of the stereotype that techies cannot communicate, they also can be stigmatized that they lack adequate teamwork skills. So, what are the chances of two Helpdesk teams communicating with each other to successfully form one team while not compromising customer service?

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What You Should Know About Voip Technology

You have heard it all-everyone is talking about the VOIP technology and how it is outpacing the telephones companies and even the cellular companies. So what is all the talk about? VOIP allows you to make your entire local, long distance and international telephone calls over your high-speed internet connection. All of this for just one low price that can be rolled up into your monthly internet cable invoice. The technology is changing rapidly and there are a lot of n...

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Proactive Software And The Business Of The Future

The Internet has combined with evolution of corporate data, processes and communications to create the basis for a revolution in corporate organization. Businesses are becoming increasingly modular, doing what they do best and outsourcing the rest. The organization is increasingly turning toward project teams which can be assembled when necessary and dispersed when projects are completed. To facilitate this, procedures and systems are being developed to control and support co...

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Data Fiber Optics Light Speed Transmission

Why settle for slow speed, high electricity costs and a technology invented a hundreds years ago if you can have the latest in data transmission at less the cost and many times the speed? With the use of glass or plastic threads to transmit data the fiber optics is an upcoming technology. A bundle of glass threads capable of transmitting messages that are transformed into light waves is what makes the data fiber optics. Sharing a variety of technical details in the flowing...

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A Membership Management Software Is What You Need

Returning traffic and generating revenue are the goals of online business. There are different styles and strategies to reach these goals and depending on the owner of the website, one has all the freedom to employ various forms for maximized benefits and potentials. The best thing about online businesses is that there are endless opportunities for them. You only need to handle properly the business by being able to consistently maintain and upgrade the system. Membership ...

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Trojan Horse Delivered In Automatic Update

A fictional article that predicts the possibility of a major Trojan Horse infection by millions of computers through a trusted automatic update service.

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Transportation Software

The internet has given rise to two interesting new developments in the field of transportation software; software as a service and networking as a new functional group. Software as a service is delivered via the internet by subscription and has the following advantages:

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How Your Computer Can Save The World In Its Spare Time

Those of us that have been watching the development of the computer industry for some years may remember that one of the alternatives to massive supercomputers developed ten or fifteen years ago was the use of large numbers of smaller computers working in tandem. The concept involves using a "massively parallel server" that can scale hundreds, even thousands of CPUs to function in cooperation while executing a project that requires enormous computing power. The server essenti...

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The Revolutionary Cell Phone

With the advent of the cell phone came a revolutionary way for us to communicate. No longer were we confined to homes to make or receive a phone call. Now, with a phone in our pocket, we were able to communicate on the go; the cell phone took our lifestyle into account and gave us the mobility we so desperately needed. As with many modern inventions, no one really took notice of the cell phone until it was streamlined and affordable for the masses. But the cell phone reall...

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How Does Satellite Radio Work?

Satellite radio is one of the biggest improvements in broadcasting since the introduction of FM. Satellite radio signal can be broadcasted for more than 35,000 kilometers (22,000 miles) with complete clarity and high quality sound. You will never get static interferences while listening to over 100 radio channels. The idea behind satellite radio has appeared in 1992, when the United States Federal Communications Commission granted a spectrum of the S band (the 2.3 GHz frequen...

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Canadian Satellite Radio

While the United States initiated the satellite radio evolution, Canada is now hot on their trails. The Canadian Radio-television and Telecommunications Commission (CRTC) began hearings in 2004 for applicants ready to develop Canadas first satellite radio broadcasting. The Canadian satellite radio industry received quite a lot of interest and in the end three main applications were filed: XM filed one in partnership with Canadian Satellite Radio and Sirius filed an applicati...

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Voip – The Basics

This story is one of those too-good-to-be-true tales that actually might be real. The acronym VoIP stands for Voice Over Internet Protocol; that's the technology for making telephone calls over the web. Several companies have introduced services that utilize this technological capacity and they are making a commercial success of it. That's why major cable operators are now "bundling" cable service, high speed Internet access and telephone service in a package. They can provid...

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Voip Services-fighting For The Market

Like any new product, service, or technology, one of the most important factors for the expansion of VOIP technology and use of VOIP phone systems is the need to offer a strong enough package of services to displace whatever is already taking up their potential space in the market place. Not only do VOIP services have to be impressive enough to convince people to switch off of land based lines and cellular phone towers, but to win consumers over rival VOIP companies. Th...

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Digital Signage Solutions Help Improve Hotel Employee Productivity

Hotels typically lag behind other industries in terms of technology spending. Capital investment is directed toward adding better amenities or renovating the property in efforts to remain competitive or drive occupancy and ADR. Tech spending is on the rise, however, and one emerging area is digital signage. A digital signage network generally consists of large flat panel LCD or plasma displays that are driven by networked media players, which are customized, application-sp...

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Call Logging Improving Customers Relations By Streamlining Information

Over the past several years, technology has come a long way toward helping customer relations between both companies and their wide range of customers. The automotive industry is now enjoying the same customer relationship improvements other industries have begun to employ, all in one converged, web-enabled productivity suite. While there are several packages from which to choose, the idea is the same across the board; to improve customer relations and increase productivity...

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Finding The Most Affordable Cellular Phone

Market competition is the consumers best friend; and nowhere is that competition more thriving then in the world of cell phones. What was once a luxury item that came at a great price, is now a standard item carried by people everywhere and available at an affordable price. As the cellular phone morphed from bulky to streamline, the competition waged over design, features, services, and price; and todays cell phone customers can take advantage of their many options in order...

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5 Ways Microsoft Dynamics CRM V3.0 Can Save Your Small Business Time And Money

A solid knowledge of your customers is vital to succeed in todays modern information driven business world. Small businesses are widely considered to provide a better customer service because the decision makers are closer to their clients than in much larger companies. Managing customer relations has grown increasingly complicated as market forces and trends change at a much faster rate than in the past, and with the internet revolution, that is set to continue and accelera...

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VoIP And 911 Calls

Modern VoIP phone technology makes accessing 911 emergency services a new challenge. In todays modern society we expect to be able to dial 911 and access emergency services. When using a standard home or business phone the 911 operator is able to determine the address of the phone. This is particularly important if you are unable to speak or just dont have time too. A Voice of Internet Protocol (VoIP) service allows you to make and receive calls using a high speed ...

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Voip Residential Comparison Guide: Evaluating Packet8, Lingo, And Vonage

Voice over internet protocol [internet telephony] is a rapidly growing technological alternative to traditional land based residential phone systems. Instead of making calls through telephone lines, VoIP routes your calls over the internet by way of your cable or DSL provider. Notably, residential VoIP phone rates are cheaper by at least 50%, making VoIP an attractive option for many consumers. Today, three internet telephony companies are leading the way in signing up new cu...

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IT Business Continuity: The Top Reasons For Email Outages

Email has become the most pervasive form of business communication, impacting every aspect of every organization: communications between management, employees, prospects, customers, vendors, suppliers, partners, investors, and analysts. The average email user sends 34 emails and receives 99 emails every day, and overall email use is growing 53% per year. Despite large enterprise investments in replication, mirroring, and tape back up systems, email systems continue to fail...

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Web-Based Learning Management Systems Deployed In Customer Support Settings

In many respects, e-learning has matured as a technology and industry. Today we will look at how web-based learning management systems can and are being used as part of the customer support function in a company or organization. What is a learning management system? Learning management systems (LMSs) are web-based software application platforms used to plan, implement, and assess learning processes related to online and offline training administration and performance ...

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Transportation Management Software

Transportation management software is a broad term. Large shippers and carriers began developing transportation management software in the 1960s when mainframe computers became more widely available and affordable. Large LTL carriers such as Roadway Express and Red Ball were pioneers in the field. It is a little known fact that the freight industry created E.D.I. (electronic data interchange) during this time frame. Early transportation

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Freight Software

The internet has given rise to two interesting new developments in the field of freight software; software as a service and networking as a new functional group. Software as a service is delivered via the internet by subscription and has the following advantages:

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Tasers And Non-Lethal Stun Weapons EMDT

Electro-Muscular Disruption (EMD) Technology Tasers Versus Stun Guns: Most people use the terms "Taser" and "Stun Gun" interchangeably. The difference between the two is more than the fact that one (Taser) shoots electrical probes, and the other (Stun Gun) works on contact. The technology employed by each is different and a Taser is not just a Stun Gun on a String as it is sometimes described. First, let me briefly rehash the physical differences. A Stun Gun is a contact w...

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The Latest Hp Ipaq Device, The HP Ipaq 500 Series Voice Messenger.

HP introduced the latest HP iPAQ device, smartphone that delivers a flexible wireless email experience for business customers through voice control and hands-free operation. The HP iPAQ 500 series Voice Messenger features voice over Internet protocol (VoIP) capabilities, push email and the latest Windows Mobile 6 operating system. With up to six hours of continuous talk time on a fully charged battery, the HP iPAQ Voice Messenger also leads the competition in battery life.

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Understanding A Fire Alarm Design

Fire alarms installed throughout a building - are meant to be a first line of defense in protecting the lives of those within. Installed professionally, fire alarms work in tandem as a complex network dedicated to detecting danger in the form of smoke and fire. But just as important as the alarms themselves is the manner in which they are installed. In order to ensure the utmost efficiency and safety measures, it is imperative that a professionally licensed engineer complet...

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Bluetooth Headset Basics Revealed

What is a Bluetooth headset? You've certainly seen them, those things connected to people's ears that make them look like they just walked out of a Star Trek convention. At first glance, it almost looks like a giant bug has attached itself to the side of the person's face, causing a moment of alarm as one prepares either to help the poor victim or run for cover. Other times, people walk down the street, apparently talking to themselves in either calm or vigorous tones. It isn...

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Internet Faxing Revolutionizes Communication

Everyone should be able to see the way that businesses are shifting into the new digital era. Many aspects of business have shifted away from their traditional ways in favor of more convenient and cost effective methods that take full advantage of available technologies. One of these developments is the new use of internet fax services to greatly improve communication in the new digital age.

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What Are Survivable Computer Systems

An article about survivable computer systems, high availability, fault tolerance, and events such as attacks, accidents, and failures that can cause computer systems to fail

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SSL Certificates are the basic requirement for Intra-Organizational Security & Virtual Private Netwo

SSL Certificates is the most reliable means of securing your network. It is important for any organization to maintain the security.

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HP Pavilion Media Center TV M7350N PC

Let us start at the very beginning when we get to know this computer called HP Pavilion Media Center TV m7350n PC. You may be interested to know that this computer has many names and some of its aliases are: HP Pavilion Media Center EL406AA HP Pavilion Media Center TV m7350n HP Pavilion Media Center Hewlett-Packard EL406AA Or simply as the Hewlett-Packard TV m7350n. Such technology is expected to be really functional. Whats in the HP Pavilion Media Center...

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Digital TV What You Need To Know.

Digital TV is on its way. Do you know what you need to do? Are you prepared? Find your answers here. Your traditional television is known as an analog (analogue) television. It works by encoding the picture and sound information as an analog signal. The picture on an analog television is drawn on the screen one entire frame at a time. The analog signals are transmitted continuously even if there is no new information to send. A digital television receives information a...

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Cheap Laptops: How to Buy the Right One

Cheap and inexpensive laptops are available plenty in number in the market. While buying laptops, price factor alone should not limit the purchase. Find out how you can buy the right cheap laptop for you.

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Conference Calling Phones | The Latest Communication Technology For Your Business

You can expect crystal clear sound quality from latest generation conference calling phones. The latest in communications technology such as landlines and fiber optics are revolutionizing the way we interact in the 21st century. Whilst the priority for most business conference call plans involves a tight budget, security should also be reviewed carefully. Most conference call companies provide a 1800 number and unique security access code so that users may screen and verify c...

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Bluetooth: 10 Benefits

People who use Bluetooth technology, swear by it. Every user trumpets the benefits of Bluetooth; but are these benefits worth the investment? Review the ten top benefits of Bluetooth, and decide if grabbing on to this technological trend is right for you. 1. Wireless Convenience There are many benefits of using wireless devices. The basic plus to going wireless is enjoying the freedom to work or communicated without being tied down. You can travel freely and stay...

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Is The Internet Censored?

When most people think about Internet censorship, the usual suspects immediately come to mind : Communist China and repressive Islamic countries. Unfortunately, Westerners have an embarrassment all their own : Australia's net censorship law, established in 2000.

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Wireless Networking: What It Is, What It Does, And How To Use It, Part 1

Wireless networking involves a computer network that transmits data. It is commonly called WiFi. Wireless networking is used to transmit internet service to a large number of customers from a central internet service provider. This is the result of technology advancing to meet the demands of the consumer when it comes to computers and communications. Wireless networking has dramatically changed the way we access the internet, and the impact it has on our lines. Everything...

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Early Info On The Apple Iphone

Apple Computers (Now Apple Inc.) has recovered from years of corporate doldrums through the introduction of an innovative line of computers but more importantly, through the phenomenal success of the iPod. Apple more or less created the market for personal digital MP3 players and has sold millions of units, along with millions of songs through their online music store. Now the video world is coming into the handheld market - virtually every cell phone has a screen of some ...

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Email To Fax Services Are Really Cool

Few people would think that any form of faxing could be considered as cool. Then again, many people from the last generation lost the wonder that copy machines used to instill. The technology has unfortunately been stereotyped as old, inconvenient, and ultimately more of a hassle than a good technology in today's digital world. Yet, we cannot forget that new technology is now being built that connects old fax machines with new email technology.

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Maximal Management With Audio Conferencing

The nature of management is such that it requires the successful manager to do a lot of talking. You tell people what to do and you tell them what not to do. You let people know your expectations and you let people know when theyve fallen short of those expectations. Your vocabulary must consist of harsh criticism, high praise, lenitive words and everything in between. A highly communicative creature the successful manager is.

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IT support: Areas of Responsibility with your Clients

IT support must cover areas including: training, security, disaster recovery, software testing and proactive maintenance. Developing a comprehensive strategic plan for your clients is the key to providing successful IT support.

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Get Rid Of Spyware From Your Computer

Beware of spywares! They invace adn destroyyour pc, your files and eventually your life. Get rid of them!

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What Age Is An Appropriate Cell Phone Age?

The demands of kids are getting more and more difficult to keep up with. Once upon a time the biggest thing on a twelve year-olds wish list was a new bicycle. Now kids want cell phones at younger and younger ages. How old is old enough to purchase the ever desired cell phone? How young is too young? Cell phone shopping for younger children can be very difficult. Depending on the age of the child it is possible they have not developed enough self restraint to handle a cell...

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Audio Streaming: Adding Humanity

The headline read, If your site doesnt have audio, its going to be outdated soon. Its this type of headline that captures attention, especially if you are an online business that is seeking to grow your business, retain your existing customers and attract new prospects. Where once we were satisfied with a relatively small handful of gigabytes, we are now purchasing computers with lightening fast speed and a seemingly endless bucket of hard drive space. Statistics i...

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Cut Costs By Choosing The Best VoIP Service Provider

This article aims to guide you in choosing the best VOIP service provider for your needs. The latest in communications technology, VOIP (Voice Over Internet Protocol), uses the internet instead of the traditional telephone for voice communications. Businesses that use this technology are seeing an increase in productivity and lower costs through the improvement in communications that this technology affords them. The bottom line is an increase in profits. Residential us...

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Prepaid Flip Phones

When cell phones first hit the market, they were used solely for communication. These days, they've evolved into status symbols and fashion accessories. Flip phones have become the stylish and functional choice of most young cell phone users. Prepaid billing options offer flexible affordability for all budgets. For these reasons, prepaid flip phones have taken the market by storm. Consumers enjoy the funky style, slick design and ease of use that these cell phones offe...

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Headsets And Their Essential Benefits

Telephone headsets have played an essential role when it comes to communications. They are used both in the workplace and at home.

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Headphone Essentials

If you want to escape from the outside world, eliminate the noise around you and just lose yourself in your music, what better way is there to do it than by using headphones?

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Define USB

USB which stands for Universal Serial Bus is a standard for serial communications between computers and other devices. It was first introduced in 1996 and was jointly promoted by Intel, Phillips, US Robotics and Microsoft.

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Phishing with a Net

Being hacked or being cracked makes little difference to those on the receiving end. Understandably, their first impulses are to get mad and want to vent. The Cyberiter's contention is that, most of the time, they're lashing out in the wrong direction. After all, crooks are crooks; that's their job. Prevention is your job, so know the fundamentals of diligence.

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